WEVTRA

Delete your account

You can delete your WEVTRA account at any time. Here is how, and exactly what happens to your information.

From the app

1. Open WEVTRA and go to Profile.
2. Scroll to the bottom and tap Delete my account.
3. Read what will be removed, type DELETE to confirm, and confirm once more.

Your account is deleted straight away. There is no waiting period and nothing to wait for.

If you no longer have the app

Email support@wevtra.com from the address or with the phone number on your account, and ask us to delete it. We will confirm it is you and do it within 30 days — usually the same week.

What is deleted

• Your name, email address, phone number and password
• Any identity document you uploaded for lender verification
• Any outfits you listed, and all their photographs and videos
• Your wishlist, the reviews you wrote, and your notifications

What is kept, and why

Rentals that were completed stay on record with your name removed. A rental has two sides, and the other person's record of a real transaction they took part in is not ours to erase along with yours — they keep their own booking history, where you appear only as a deleted account.

We also keep the minimum required of us for tax and accounting, which does not identify you to other users.

Before you can delete

If you have a rental still running — one you have booked, or one of your outfits that is out — finish or cancel it first. The app will tell you which ones. This is so nobody is left holding an outfit, or waiting for one, with no way to reach the other person.

Questions about your data: support@wevtra.com · Privacy and policies